For clients who do not choose Managed Services Solutions Klos Consulting offers services a-la carte. We provide a full range of IT services and competencies including certified engineers, network managers, and Chief Technology Officer as a pay-as-you-go service.
Call us if you’re having a problem now or schedule a free audit of your company’s network with a consultation as to how to maintain and/or improve your IT investment.
Let us deal with all of your technology vendors (Internet, phone, copier, software, hardware, etc.). We’ve worked with these companies for years and know the processes to avoid the run-around. Don’t waste your time being told how to do the basic troubleshooting steps. We’ll do those quickly and get to someone who can help.
The number of challenges presented by computer support is endless. We’ve seen most of them, and know how to address them quickly. From computer setup, application installation and troubleshooting to performance improvement and wiping data before disposal we can take care of all your end user needs.
By phone or remote control, we can fix most issues quickly from anywhere and at any time. Avoid the wait of a scheduled visit, call us today!
We believe relationships build better business. We visit our clients regularly to get to know you, your operations and your staff. Often we discover issues reducing an employee’s effectiveness that they never thought to mention. Furthermore, while remote support is vital to quick resolution, often troubleshooting with someone over the phone takes too long and keeps you from doing your job.
Server Support and Maintenance:
Every server needs a regular check-up by a trained professional. Even standard Windows updating requires care. We’ll first make sure your backup is complete and functioning. Next we can conduct any service required. Servers typically need Windows updates, application upgrades, disk defragmentation, file cleanup, event log reviews, performance monitoring, and much more.
Smartphone and Tablet Support:
We’ve worked with almost every Smartphone on the market, and know how to get them synchronizing your email, contacts, and calendar. Furthermore, we’ve seen most of the problems that arise and know how to troubleshoot them. Backup, anti-malware, and UPS monitoring: You’d be surprised by how many companies don’t have anyone actively monitoring their backups. We’ll do it for you or show you how. In addition, it’s important to regularly check the status of anti-malware programs and battery backups.
In order to make sure your network is functioning optimally, we have a certified cable contractor to check wiring and replace it when necessary.
When critical problems occur that greatly impact your employee productivity, we can ensure on-site availability within 4 hours. We’ll stay as long as it takes to get you back up and running.
Online Backup to Data Center
- Protecting your data is imperative. Klos provides offsite data backup to our data center where it is kept secure. It is especially important in South Florida where hurricanes are prevalent to keep a duplicate of your backup offsite. We keep a duplicate of your data readily accessible that can be up and running in minutes. Whether from flood, power surge, wind damage or theft, your data is protected and ready for you to run your business.