Since we don’t rely on contractors or remote call centers, the same familiar team manages your network month after month.  We maintain detailed documentation, asset tracking, and network diagrams so every engineer knows your environment inside and out. You get consistency, not confusion. 

Absolutely. Klos was built on real onsite support.  We are there when you need us and schedule proactive onsite visits to address issues before they become outages, verify your infrastructure, meet with staff, and ensure nothing slips through the cracks.  

We manage all vendors for you. Whether it’s internet, phones, security systems, cloud software, or line-of-business applications. We are your single point of contact. You will never hear our team say “Call the vendor.”

Klos customizes security for the way you work.  Our proprietary, layered security includes: MFA, endpoint protection, email filtering, patching, backups, monitoring, employee training, as well as incident response and recovery planning. We also provide reporting and meet with our clients quarterly to review their cyber security position.    

We act as your vCIO and strategic partner, not just a help desk. You get quarterly technology reviews, budget planning, risk assessments, lifecycle management, and guidance tailored to your business goals 

Our Elite IT Management plan is all inclusive, including 24/7 support. Pricing is predictable with no surprise invoices. You will never hear our team say “We don’t handle that.”